Privacy policy

1. What we collect

Clients: name, mobile number, email address and the project details you write (type, city, size, budget, timeline and description).

Professionals: name, studio, mobile number, email address, city and cities you work in, qualification, optional CoA number, links, photos and portfolio content, and records of connects and payments.

Everyone: basic device and usage data (pages viewed, profile views, approximate location from IP) used to keep the service secure and to show professionals how often their profile is viewed.

2. How we use it

To create and secure your account (including sending one-time passcodes), deliver enquiries and proposals, show professionals in search, prevent fraud and abuse, provide support, and improve the product.

We do not sell your personal data. We do not use your project description to advertise to you.

3. When contact details are shared

A client’s name, mobile number and email are hidden from professionals until the client accepts that professional’s proposal. A professional’s phone and email are shown only to a client who has accepted their proposal. Public profiles never show a professional’s phone or email.

4. Who we share it with

Service providers who help us run UR DESIGNER (hosting, SMS, email and payment processing), bound by confidentiality. Authorities when the law requires it. A buyer of the business, under the same protections, if UR DESIGNER is sold or merged.

5. Keeping and deleting data

We keep account data while your account is active and for up to 3 years after your last activity, then delete or anonymise it, unless the law requires longer (for example, tax records for payments).

You can ask to see, correct or delete your data, or withdraw consent, under the Digital Personal Data Protection Act, 2023. Write to support@urdesigner.in; we respond within 30 days.

6. Cookies and storage

We use essential cookies and your browser’s storage to keep you signed in and to save drafts and the professionals you save. We do not use advertising cookies.

7. Contact

Grievance Officer, UR DESIGNER: support@urdesigner.in. We will update this policy as the service changes and show the date of the latest version at the top.